Gamosavali is a mental health and rehabilitation center focused on recovery, emotional support, and trust. Through empathetic branding, educational content, and sensitivity-safe performance campaigns, the centre increased engagement, consultation requests, and patient confidence.
↑ 18%
increase in consultation requests
↑ 22%
increase in social engagement on psychological topics
↑ 15%
more people subscribed to receive informational updates
Overview
Gamosavali is a rehabilitation and psychological support center focused on patient recovery, emotional well-being, and the creation of a safe, supportive therapeutic environment. The centre’s mission is to provide professional mental health care while helping patients clearly understand their journey toward recovery.
The Challenge
Building trust in the mental health and rehabilitation space presents unique challenges. Potential patients often approach care with uncertainty, fear, and hesitation, making clarity and emotional safety essential.
Gamosavali faced low brand awareness in the digital space, while information about services and therapy outcomes lacked structure and clarity. As a result, many people struggled to understand what to expect from the programs and what results they could realistically achieve, leading to low conversion despite strong professional expertise.
Solutions
We developed a strategy specifically tailored to the sensitivities of the rehabilitation and mental health field, prioritising trust, clarity, and emotional reassurance.
A calm, empathetic brand tone was established, built around transparency and human connection. Communication focused on reassurance rather than promotion, offering clear explanations of therapy processes and setting realistic expectations for patients. Anonymous success stories were integrated into the storytelling framework, helping audiences connect emotionally while respecting privacy.
The content strategy focused on education and trust-building. Psychologist-led video guidance addressed common mental health topics such as depression, anxiety, addiction, and stress. The patient journey was clearly explained, from the first consultation through treatment and recovery, helping users understand the process before taking the first step.
To reduce friction, services were simplified and clearly structured through dedicated landing pages for therapy, consultation, and rehabilitation. FAQ sections addressed common concerns, while appointment call-to-actions were strategically placed throughout the funnel to guide users gently toward booking a consultation.
Performance campaigns were launched with a sensitivity-safe approach. Soft messaging emphasised hope and support, audience targeting focused on mental health and well-being interests, and remarketing remained informational rather than aggressive, reinforcing trust over pressure.
↑ 18%
increase in consultation requests
↑ 22%
increase in social engagement on psychological topics
↑ 15%
more people subscribed to receive informational updates